We know that Privacy is important to you you.

This statement tells you how Citycover (Aust) Pty Ltd A.B.N 99 010 699 537 collects, uses and discloses Personal Information.

“Personal Information” is information about and which identifies individuals, for example, an individual who is an insured who may simply be referred to in the application for cover or claim form (such as a director, claimant, witness, etc).

It is important you read, understand and agree to the following, which applies from 21st December 2001.

What we do

We collect information from you to be able to provide you with our various services.

These include insurance broking, claims management and other insurance/advisory services. For more information please contact us.

If we don’t get the personal information we need, we or any other third parties we disclose the information to may not be able to provide appropriate service.

We disclose personal information to third parties who we believe are necessary to assist us in providing our services. For example, in arranging and managing your insurance needs we will usually provide information to insurers, other insurance intermediaries, insurance reference bureaus, loss adjusters, lawyers and accountants, and others involved in the claims handling process. We also provide it to purchasers of our business and related companies.

We limit the use and disclosure of any personal information, provided by us to such third parties to the specific purpose for which we supplied it (except with our or the individual’s consent).

We take reasonable steps to ensure that whenever we collect, use or disclose personal information, it is accurate, complete and up-to-date.

What we expect of you

When you provide us with personal information about other individuals, we rely on you to have made them aware that you will or may provide their information to us, the purposes we use it for, the types of third parties we disclose it to and how they can access it (as described in this document). If it is sensitive information we rely on you to have obtained their consent to the above. If you have not done either of these things, you must tell us before you provide the relevant information.

If we give you personal information, you and your representatives must only use it for the purposes we agree to.

Contact us and point out

• If we send you any information about services or products, or you do not want us to disclose your personal information to any other organization (including related bodies corporate) you can opt out by calling us on (07) 3270 1500 or Fax (07) 3270 1501 or by writing to us at GPO Box 851, Brisbane 4001.
• If you do not notify us otherwise before next dealing with us, you confirm agreement to the above on your own behalf and/or on behalf of those you represent.
• If you would like a copy of our Privacy Policy or would like to seek access to your personal information contact us on the above noted phone/fax numbers or by post.