Call us on (07) 3270 1500
Your Insurance Partner
An Insurance Adviser does more than just insurance. We partner with you to protect your wealth, your family and your assets. We take the time to understand your needs, we focus on providing you with a superior service, and we deliver on your expectations.
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Over 45 years of trust
Australians have been trusting Citycover with their insurance needs since 1972.
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24/7 emergency claims service
We take the stress away, as we know claims don’t just occur between the hours of 8am to 5pm.
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Member of Austbrokers
Top 250 ASX-listed company, better wordings, better governance and better purchasing power.
We understand that every client has different needs, so we work hard on customising an insurance program for you that meets those requirements, provides the right level of cover and delivers you the piece of mind you deserve.
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About Us
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Payments
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Contact Us
A seamless claims process that’s simple and hassle-free. You will be always be looked after.
Our Claims Edge
When the inevitable occurs – wait, it’s the whole reason why you take out insurance. No matter the size of your claim, it can be daunting, stressful and time consuming if you are without professional guidance from an Insurance Claims Adviser.
Our dedicated and experienced claims team, who focus solely on getting the best outcomes for our clients, provide a service like no other. We handle your claim from start to finish, know the “ins and outs” of your policy to get you your full entitlement, and liaise with third parties to make sure your claim is handled efficiently and effectively.
It’s our well-managed and well-communicated claims process that has resonated with our customers for years, long after the claim has been closed, and we’re proud about that.
Make a ClaimOur Team
The knowledge and experience of Citycover’s amazing team is widely recognised. We are extremely passionate insurance professionals, who love what we do. Find out more about our team here.
Mark Sandow
Managing Director
Stewart Harker
Director
Daneille Crawford
Head of Client Services
David Kimber
Senior Insurance Adviser
Jonathan Hobson
Senior Insurance Adviser
Alanna Keleher
Insurance Adviser
Jake Nelson
Insurance Adviser
Lynette Braddock
Insurance Adviser
Paul McGregor
Insurance Adviser
Tracy Livesey
Insurance Adviser
Liz Walker
Insurance Adviser (AR 001256865)
Paul Cotterill
Insurance Adviser (AR 000442425)
Gayle Herriman
Head of Claims Services
Jacqui Tracy
Marketing Manager
Janice Pavia
Head of Business Services
Janelle Cornish
Technical Administrator
Terri Gould
Assistant Adviser
Nicole Scaroni
Administration Assistant
Tanya McGrath
Administration Assistant / Receptionist