Citycover Insurance Brokers | Business & Personal Insurance

Citycover
Insurance Brokers

We are advisers you can trust. Founded in Brisbane in 1972, Citycover offers professional and tailored business and personal insurance solutions to clients Australia wide. Our relationships, care, industry expertise and experience is what shapes us.
It’s what sets us apart.

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Your Insurance Partner
An Insurance Adviser does more than just insurance. We partner with you to protect your wealth, your family and your assets. We take the time to understand your needs, we focus on providing you with a superior service, and we deliver on your expectations.
- Over 45 years of trust
  Australians have been trusting Citycover with their insurance needs since 1972.
- 24/7 emergency claims service
  We take the stress away, as we know claims don’t just occur between the hours of 8am to 5pm.
- Member of Austbrokers
  Top 250 ASX-listed company, better wordings, better governance and better purchasing power.

We understand that every client has different needs, so we work hard on customising an insurance program for you that meets those requirements, provides the right level of cover and delivers you the peace of mind you deserve.

- About Us
  With more than 45 years’ of experience, we specialise in all types of Business and Personal Insurance solutions.
  
  About Us
- Payments
  Citycover offer a number of payment options. If you have any questions regarding any of the payment methods please contact our office.
  
  Payments
- Contact Us
  We understand that your time is precious. Fill out our contact form or speak to one of our experienced and qualified Insurance Advisers.
  
  Contact Us

- Make a Claim
  
  A seamless claims process that’s simple and hassle-free. You will be always be looked after.
- Our Claims Edge
  
  When the inevitable occurs – wait, it’s the whole reason why you take out insurance. No matter the size of your claim, it can be daunting, stressful and time consuming if you are without professional guidance from an Insurance Claims Adviser.
  
  Our dedicated and experienced claims team, who focus solely on getting the best outcomes for our clients, provide a service like no other. We handle your claim from start to finish, know the “ins and outs” of your policy to get you your full entitlement, and liaise with third parties to make sure your claim is handled efficiently and effectively.
  
  It’s our well-managed and well-communicated claims process that has resonated with our customers for years, long after the claim has been closed, and we’re proud about that.

Our Team
The knowledge and experience of Citycover’s amazing team is widely recognised. We are extremely passionate insurance professionals, who love what we do. Find out more about our team here.
- Mark Sandow
  Managing Director
  Stewart Harker
  Director
  Daneille Crawford
  Head of Client Services
  Janice Butler
  Head of Business Services
  Gayle Herriman
  Head of Claims Services
  Kerrilyn Olver
  Claims Adviser
  David Kimber
  Senior Insurance Adviser
  Jonathan Hobson
  Senior Insurance Adviser
  Lynette Braddock
  Insurance Adviser
  Paul McGregor
  Insurance Adviser
  Tarlia Hala
  Insurance Adviser
  Tracy Livesey
  Insurance Adviser
  Liz Walker
  Insurance Adviser (AR 001256865)
  Paul Cotterill
  Insurance Adviser (AR 000442425)
  Janelle Cornish
  Technical Administrator
  Nicole Scaroni
  Assistant Adviser
  Tanya McGrath
  Assistant Adviser
  Paul Mikula
  Assistant Adviser
  Sam Davies
  Administration Assistant / Receptionist
  Jacqui Tracy
  Marketing Manager