1. Business Insurance
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    3. Business Interruption Insurance

    Business Interruption Insurance

    Business Interruption Insurance is designed to protect the cash flow of a business following a major loss to insured property.  It covers the loss of revenue a business would have normally generated. Business interruption also covers the ongoing fixed costs.

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  • Why is this cover important?

    Too often people in business insure their business premises, contents and stock against the material damage risks of fire, explosion and other perils, without giving thought to business interruption insurance and the other problems that could arise.

    When a business experiences a major loss it can take months or even years to get your business back on track.

    Business interruption provides the revenue a business would have normally generated. Could your business survive with zero income for a month, several months or even a year?

    • After a serious catastrophe:

      • Production is disrupted
      • Income falls drastically
      • Redundancy and other payments may have to be made to employees who lose their jobs.
      • Delays in rebuilding and replacement of plant can drain capital.
      • Lost orders and customers may never be recouped.
      • Recruiting and training new staff can delay recovery.
  • Our Policies Can Cover

    When you consider the potential negative impact a catastrophe could have on your business, it puts Business Interruption Insurance into perspective, making sure your business becomes viable again.

    • Loss of Gross Profit

      The profit your business would have earned.

    • Business Expenses

      Ongoing expenses like payroll, financing and other fixed costs such as rent or utilities.

    • Financial Loss

      Revenue earning operations including your supply chain.

    • Bills and Utilities

      Interruption caused by service providers including electricity, water and gas.

    • Continuation of Business

      Additional increased costs that may be incurred in an effort to return to normal business operations such as hiring equipment or outsourcing activities.

    • Relocation Costs

      Relocation costs for moving to, and operating from, a temporary location.

  • Why Us?

    Our Citycover Insurance Advisers understand the risks and exposures that could impact your business. We work with you to develop a business interruption model that is best suited to your needs.

      • We have access to a large range of quality insurers and policies to ensure you obtain the best possible coverage.
      • Our claims team has years of experience and expertise in successfully managing complex and difficult claims.
  • FAQs

    Frequently Asked Questions for Business Interruption Insurance.

    • How do I work out the right Business Interruption sum insured?

      Leave the hard work up to us. We can help you work out your business interruption figures to avoid any underinsurance. We help tailor a cover to suit your needs.

    • Can I pay my premiums by the month?

      Yes. All insurance offered by Citycover can be paid by the month through premium funders. If you chose to use the premium funder’s service, your monthly instalments will be tax deductible.

    • What is the Indemnity period and how long do I really need?

      When your business suffers an interruption to trading, the indemnity period is the maximum time period you can claim for.

      However you must take into account that the indemnity period represents not just a period of time that it takes for your business property to be restored. It also reflects the time it takes for your business to be operating at the same revenue prior to the loss.

    • What does Additional Increase in Cost of Working actually cover?

      This cover allows your business to pay increased costs to maintain the business or service during the time of loss. These costs might include employing additional staff, hiring in equipment or even temporary relocation costs.

    • What is “Underinsurance”?

      Also known as the “Average” or Co-Insurance” Clause, Underinsurance is the result of nominating a value for an asset which is too low to actually replace it in the event it is lost or damaged.

      Certain cover sections (Fire, Business Interruption – Income, and Electronic Equipment) contain the under-insurance clause. It is important to review the level of cover you have declared, as if the amount you have declared is too low, the insurer can apply a formula which limits their settlement to you for that loss. This can occur if you have declared less than 80% of the actual value of the risk/asset.

      Many businesses unknowingly under-insure as they apply heavy depreciation to their assets or simply forget to include certain assets into their calculations.

    • How do I make a claim?

      As your Adviser, you will always contact Citycover in the first instance and we will guide you through the claims process as this can vary from insurer to insurer.

  • Need Help?

    Our experienced team is ready to answer any questions you have.

      • Over 45 Years of Trust
        Australians have been trusting Citycover with their insurance needs since 1972.
      • 24/7 Emergency Claims Service
        We take the stress away, as we know claims don’t just occur between the hours of 8am to 5pm.
      • Member of Austbrokers
        Top 250 ASX-listed company, better wordings, better governance and better purchasing power.
  • Need to Claim?

    • Our claims process is seamless, market leading and hassle free. You can submit a claim 24/7 online, or alternatively you can phone us during business hours on 1800 122 194 or after hours on 0419-710-868. Your dedicated claims specialist will assist you with your claim from start to finish.

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  • Our Team

    The knowledge and experience of Citycover’s amazing team is widely recognised. We are extremely passionate insurance professionals, who love what we do.

    • Stewart Harker


      Daneille Crawford

      Manager - Client Services

      Gayle Herriman

      Manager - Claims Services

      Kerrilyn Olver

      Claims Adviser

      David Kimber

      Senior Insurance Adviser

      Jonathan Hobson

      Senior Insurance Adviser

      Lynette Braddock

      Insurance Adviser

      Paul McGregor

      Insurance Adviser

      Tanya McGrath

      Insurance Adviser

      Tracy Livesey

      Insurance Adviser

      Liz Walker

      Authorised Representative (AR 001256865)

      Paul Cotterill

      Authorised Representative (AR 000442425)

    • Citycover makes our insurance life so much easier. In the last 3 years we have grown substantially and they have helped us facilitate this growth by ensuring we were covered all the way and finding us the best deals to suit our expectations of both price and best cover. They have taken the time to understand our business and our requirements and only ever a phone call away. I have also dealt with another Adviser [at Citycover], and they too have been nothing short of exceptional every time. In my experience, Citycover delivers an excellent standard of people and service.

      Fiona G
      Business Owner
      26th October, 2017