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    3. Marine Cargo Insurance

    Marine Cargo Insurance

    Marine Cargo Insurance covers the loss or damage to cargo, terminals, vessels and any transport between the point of origin and the final destination. It can be tailored to your needs depending on your requirements, with a number of extensions available from leading Marine insurers.

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  • Why is this cover important?

    At Citycover we can offer you solutions for transit, cargo, hull, marine liability and prestige pleasure craft insurance. We have strong relationships with industry bodies, access to specialist insurers and an interest in the Marine Insurance industry and the legislative requirements associated with Marine Insurance.

    We can arrange cover for Single Transit Import/Export (Australia Wide) and Household Removals Insurance (Within Australia & Overseas).

  • Our Policies Can Cover

    Whilst the name suggests this type of insurance is specific to the Marine Industry, cover is available for cargo imports and exports and cartage contractors in the transport industry. Additionally, this cover should be arranged by those moving house for damage whilst in transit.

    • Full accidental damage

      Comprehensive/Accidental Loss or Damage Covers (including consequential loss).

    • Insured events only

      Insured/Listed Events (Fire, Theft, Collision, Flood or Overturning), with extensions available for Mismanagement of/Failure of Refrigerated Machinery; Shedding of load; Theft, pilferage and non-delivery; loading and unloading.

    • Door to door cover

      Commencement of cover when the goods are first moved for the purpose of being loaded for transit to a destination outside of the premises and including cover for incidental storage during the ordinary course of transit.

    • Shipping Methods

      Cover available for various shipping methods including Air, Post, Rail, Road and Sea.

    • Liability Cover

      Tailored to suit individual needs.

    • Basis of Valuation available

      CIF (Cost Insurance Freight), CF (Cost Freight), Insured Value, Invoice Value, Market Value, Market Value + Freight

  • Specialist Cover

    Specialist covers available for:

      • Port Operators Liability
      • Freight Forwarders and Customs Brokers
      • Warehouse Liability
      • Logistic Operators
      • Marina Operators
      • Terminal and Stevedores Liability
      • Charterers Liability Insurance
      • Worldwide Cover available
      • Commercial Hull for Passenger Excursions, Tourist Vessels (and extension available for Fare Paying Passenger Liability, Food & Drink Liability, Pollution Liability, Sports Fishing and Dive Equipment)
      • 24 Hour Claims Service with Specialist Claims knowledge, expertise and processes
      • Quick Settlement
  • Why Us?

    Citycover is a specialist broker that has superior knowledge of the industry and your requirements. Citycover has developed a market leading Marine Transit Platform allowing Freight Forwarders to quote and bind single Marine Transit insurance for their customers.

    This is a specialised product which has been built and tailored for the industry to provide a value add service to your business. The benefits of this platform are:

      • We are regarded by major insurers as an industry leader when it comes to our claims service.
      • We do not require to see any pre-shipment documents for insurance to be bound.
      • Fast and easy – 2 minutes to quote and bind insurance cover.
      • Available for Freight Forwarders and Customs Brokers.
      • Market Leading products available.
      • Insurers are 100% Australian based.
      • We offer free insurance advice to YOUR customers
      • The platform is FREE to use with NO subscription or license fees.
  • FAQs

    Frequently Asked Questions for Marine Cargo Insurance.

    • Can my transit policy cover all goods sent?

      Cover is available for goods imported, exported and sent within Australia.

    • Can you cover out of the ordinary, or high value items?

      Yes – we can assist with Marine Insurance for all commodities including Alcohol, Tobacco and Dangerous/High Risk goods. Additionally, we can assist with insuring High Value Art Works in Transit.

    • Do we need to provide shipment details?

      Depending on the insurer and the goods we may or may not require pre-shipment details.

    • Should I arrange photographs of my shipment?

      Yes.  Our claims team would greatly appreciate this as it speeds up the claims process and assists in a successful outcome for our client.

    • Can I insure personal effects in my vehicle being shipped overseas?

      Yes.  We can assist with the insurance for your personal effects being shipped with your vehicle.

    • How do I make a claim?

      As your Adviser, you will always contact Citycover in the first instance and we will guide you through the claims process as this can vary from insurer to insurer.

    • Can I ship goods from anywhere in the world to Australia, or from Australia to anywhere in the world?

      In most instances, yes, however insurers may require additional information where a country is considered to be a high risk location. You may also need to arrange local papers for your shipment to that country as per their legal requirements. We can also assist with this insurance.

  • Need Help?

    Our experienced team is ready to answer any questions you have.

      • Over 45 Years of Trust
        Australians have been trusting Citycover with their insurance needs since 1972.
      • 24/7 Emergency Claims Service
        We take the stress away, as we know claims don’t just occur between the hours of 8am to 5pm.
      • Member of Austbrokers
        Top 250 ASX-listed company, better wordings, better governance and better purchasing power.
  • Need to Claim?

    • Our claims process is seamless, market leading and hassle free. You can submit a claim 24/7 online, or alternatively you can phone us during business hours on 1800 122 194 or after hours on 0419-710-868. Your dedicated claims specialist will assist you with your claim from start to finish.

    • Find Out More
  • Our Team

    The knowledge and experience of Citycover’s amazing team is widely recognised. We are extremely passionate insurance professionals, who love what we do.

    • Stewart Harker


      Daneille Crawford

      Manager - Client Services

      Gayle Herriman

      Manager - Claims Services

      Kerrilyn Olver

      Claims Adviser

      David Kimber

      Senior Insurance Adviser

      Jonathan Hobson

      Senior Insurance Adviser

      Lynette Braddock

      Insurance Adviser

      Paul McGregor

      Insurance Adviser

      Tanya McGrath

      Insurance Adviser

      Tracy Livesey

      Insurance Adviser

      Liz Walker

      Authorised Representative (AR 001256865)

      Paul Cotterill

      Authorised Representative (AR 000442425)

    • I have been using the current online Citycover Marine Insurance program underwritten by an Australian Insurer. It is very easy to use and quick to arrange Marine Insurance for our clients. Other benefits include arranging insurance up to A$150,000 before needing referral, goods insured from date of cover and no need to wait on Vessel details / container numbers or Bill of Lading numbers, Policy issued once premium accepted, history of policies issued and in the event of a claim it is handled here in Australia quickly and not some call centre overseas that can take several months for settlement.

      Dominic B
      Freight Forwarder
      26th October, 2017