Why is this cover important?
At Citycover we can offer you solutions for transit, cargo, hull, marine liability and prestige pleasure craft insurance. We have strong relationships with industry bodies, access to specialist insurers and an interest in the Marine Insurance industry and the legislative requirements associated with Marine Insurance.
We can arrange cover for Single Transit Import/Export (Australia Wide) and Household Removals Insurance (Within Australia & Overseas).
Our Policies Can Cover
Whilst the name suggests this type of insurance is specific to the Marine Industry, cover is available for cargo imports and exports and cartage contractors in the transport industry. Additionally, this cover should be arranged by those moving house for damage whilst in transit.
Full accidental damage
Comprehensive/Accidental Loss or Damage Covers (including consequential loss).
Insured events only
Insured/Listed Events (Fire, Theft, Collision, Flood or Overturning), with extensions available for Mismanagement of/Failure of Refrigerated Machinery; Shedding of load; Theft, pilferage and non-delivery; loading and unloading.
Door to door cover
Commencement of cover when the goods are first moved for the purpose of being loaded for transit to a destination outside of the premises and including cover for incidental storage during the ordinary course of transit.
Shipping Methods
Cover available for various shipping methods including Air, Post, Rail, Road and Sea.
Liability Cover
Tailored to suit individual needs.
Basis of Valuation available
CIF (Cost Insurance Freight), CF (Cost Freight), Insured Value, Invoice Value, Market Value, Market Value + Freight
Specialist Cover
Specialist covers available for:
Why Us?
Citycover is a specialist broker that has superior knowledge of the industry and your requirements. Citycover has developed a market leading Marine Transit Platform allowing Freight Forwarders to quote and bind single Marine Transit insurance for their customers.
This is a specialised product which has been built and tailored for the industry to provide a value add service to your business. The benefits of this platform are:
FAQs
Frequently Asked Questions for Marine Cargo Insurance.
Can my transit policy cover all goods sent?
Cover is available for goods imported, exported and sent within Australia.
Can you cover out of the ordinary, or high value items?
Yes – we can assist with Marine Insurance for all commodities including Alcohol, Tobacco and Dangerous/High Risk goods. Additionally, we can assist with insuring High Value Art Works in Transit.
Do we need to provide shipment details?
Depending on the insurer and the goods we may or may not require pre-shipment details.
Should I arrange photographs of my shipment?
Yes. Our claims team would greatly appreciate this as it speeds up the claims process and assists in a successful outcome for our client.
Can I insure personal effects in my vehicle being shipped overseas?
Yes. We can assist with the insurance for your personal effects being shipped with your vehicle.
How do I make a claim?
As your Adviser, you will always contact Citycover in the first instance and we will guide you through the claims process as this can vary from insurer to insurer.
Can I ship goods from anywhere in the world to Australia, or from Australia to anywhere in the world?
In most instances, yes, however insurers may require additional information where a country is considered to be a high risk location. You may also need to arrange local papers for your shipment to that country as per their legal requirements. We can also assist with this insurance.
Need Help?
Our experienced team is ready to answer any questions you have.
Need to Claim?
Our claims process is seamless, market leading and hassle free. You can submit a claim 24/7 online, or alternatively you can phone us during business hours on 1800 122 194 or after hours on 0419-710-868. Your dedicated claims specialist will assist you with your claim from start to finish.
- Find Out More
Our Team
The knowledge and experience of Citycover’s amazing team is widely recognised. We are extremely passionate insurance professionals, who love what we do.
Stewart Harker
Director
Daneille Crawford
Manager - Client Services
Gayle Herriman
Manager - Claims Services
Kerrilyn Olver
Claims Adviser
David Kimber
Senior Insurance Adviser
Jonathan Hobson
Senior Insurance Adviser
Lynette Braddock
Insurance Adviser
Paul McGregor
Insurance Adviser
Tanya McGrath
Insurance Adviser
Tracy Livesey
Insurance Adviser
Liz Walker
Authorised Representative (AR 001256865)
Paul Cotterill
Authorised Representative (AR 000442425)
- Dominic B
I have been using the current online Citycover Marine Insurance program underwritten by an Australian Insurer. It is very easy to use and quick to arrange Marine Insurance for our clients. Other benefits include arranging insurance up to A$150,000 before needing referral, goods insured from date of cover and no need to wait on Vessel details / container numbers or Bill of Lading numbers, Policy issued once premium accepted, history of policies issued and in the event of a claim it is handled here in Australia quickly and not some call centre overseas that can take several months for settlement.
Freight Forwarder
26th October, 2017