Why is this cover important?
An Office Insurance policy helps to protect those aspects of your business to which you value most, and it is customisable allowing you to insure your whole business under one policy.
Whilst similar to a Business Insurance policy, Office Insurance policies are specifically for Office based risks.
Occupations this style of policy is ideal for include:
- Mortgage Brokers
- Finance Brokers
- Insurance Brokers
- Call Centres
- IT Professionals
- Medical & Health Establishments
- Solicitors Offices
- Administrative Services
- Other General Offices
POLICY COVER CAN INCLUDE
As a business owner there is nothing more important than having comprehensive business insurance as the risks increase. The policies available through Citycover can cover:
Fire / Flood or Material Damage
Covers your Building and Contents/Equipment against losses due to Fire, Storm and tempest, Earthquake, and Malicious Acts. Cover is automatically extended to include Accidental Damage or Loss.
Building, Contents or General Property
Damage to property (Building, Contents, and Stock etc.) caused by Fire and nominated perils.
Burglary / Theft
Covers your property for loss after a break and enter. This is covered up to the full Contents sum insured.
In the event that an insurable loss causes you to cease trading, this cover can replace any lost income during a period of time. Other covers such as accountant’s fees can also be insured under this section.
Internal or External Glass
This section covers breakage of fixed glass for its full replacement cost. Cover for Advertising signs is also included up to a designated limit.
Covers Loss or damage to cash, cheques, and negotiable instruments.
Covers repair or replacement cost after a breakdown to your plant and equipment.
Electronic Equipment Breakdown
Covers repair or replacement cost after a breakdown to your electronic equipment.
Public and Products Liability
Covers your legal liability for any bodily injury and property damage arising out of the course of your business activities.
This covers the preparation expenses in the event the ATO conduct a tax audit on your business.
Broader Protection, Additional Cover
Some important and beneficial extensions of cover are as follows:
Temporary Removal of Contents
Automatic cover for property while it is away from your standard place of business. Cover is included for 20% of your Contents sum insured for up to 90 days.
Temporary Protection & Watchmen
Covers the costs reasonably incurred by you to protect the property including the cost of temporary repairs, the hiring of watchmen or the removal of insured property to a place of safe storage pending the repair or reinstatement of your premises.
Business Interruption Extensions
If this section is taken, cover is extended to cover interruption to your business from Public Utilities and your suppliers if they suffer a loss at their own premises.
Cover is also extended to cover the prevention of access to your premises providing the cause/damage, is within 50km of your premises.
When you take out an Office Insurance Package, you will immediately have access to our expert claims team for personal service on claims, and our experienced advisers for advice on Risk Management.
Frequently Asked Questions for the Office Insurance Package.
What is the difference between Office Insurance and Business Insurance?
In effect, they provide the same cover. The main point of difference is that an Office Pack is specifically for an Office based risk and that you automatically receive Burglary and Theft over and up to the full Contents sum insured.
What is a ‘Flood’?
In June 2012, the Insurance Council of Australia and Federal Government agreed to adopt the below definition:-
The definition of flood is:
- The covering of normally dry land by water that has escaped or been released from the normal confines of:
- Any lake, or any river, creek or other natural watercourse, whether or not altered or modified; or
- Any reservoir, canal, or dam.
Is Flood cover automatic?
No – most insurers do NOT offer Flood as an automatic cover. If you want this cover under your policy, please tell your Adviser.
What is “Underinsurance”?
Also known as the “Average” or Co-Insurance” Clause, Underinsurance is the result of nominating a value for an asset which is too low to actually replace it in the event it is lost or damaged.
Certain cover sections (Fire, Business Interruption – Income, and Electronic Equipment) contain the under-insurance clause. It is important to review the level of cover you have declared, as if the amount you have declared is too low, the insurer can apply a formula which limits their settlement to you for that loss. This can occur if you have declared less than 80% of the actual value of the risk/asset.
Many businesses unknowingly under-insure as they apply heavy depreciation to their assets or simply forget to include certain assets into their calculations.
Need to Claim?
- Hennie D-P
From day one on taking over our business account Stewart Harker (Director) saved our business a considerable sum of money by going the extra yards in the detail making sure the Business was insured correctly, in the right category for our business and not paying for cover we did not need or was not relevant to our business.
Alone this was an outstanding effort, but having needed to make a claim recently is where Stewart and his team truly showed their pedigree, absolute flawless commitment to acting on our behalf and handling every aspect of the claim from start to finish with an outcome in our favour that exceeded my expectations.
The level of service and professionalism I have received from Stewart and the experienced professionals at Citycover is unparalleled. You can take heart in the fact that Stewart isn’t just trying to sell you something, he legitimately cares about his clients and their well-being “with Citycover. I highly recommend them”
26th October, 2017
The knowledge and experience of Citycover’s amazing team is widely recognised. We are extremely passionate insurance professionals, who love what we do.
Senior Insurance Adviser
Claims Services Manager
Senior Claims Adviser