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    Major Illness

    Critical or Major Illness Insurance can give you financial peace of mind when the unexpected happens.

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  • Why is this cover important?

    Who and what will get you over the financial hump in the event of a major traumatic illness? Do you have the financial means to provide you peace of mind should you suffer a major illness such as e.g. Heart Attack, Stroke or Malignant Cancer?
    Think about it….

  • Policies coverage available

    With Major Illness Insurance you can enjoy the knowledge that a lump sum of money will be paid to you should the unexpected happen. This can be a huge release of stress, allowing you to deal with your illness first and foremost and not having to worry about paying bills, and feeding the family.

    Depending on the cover you take out you get benefits for a number of different illnesses.

    • Pay for medical attention

      Take the stress out of paying medical bills.

    • Pay a specialist

      Best care available.

    • Pay for home renovation costs

      Adjustments to your home as required.

    • Pay your running household expenses

      Protecting you and your family.

    • Pay your debts

      Unload worrisome debt.

  • Why Us?

    The cover can be tailored to your specific needs and your current financial circumstances. These insurance premiums are generally not tax deductible, and the lump sum benefits are not taxable.

  • FAQs

    Frequently Asked Questions for Major Illness Insurance.

    • How do I make a claim?

      As your Adviser, you will always contact Citycover in the first instance and we will guide you through the claims process as this can vary from insurer to insurer.

    • I have already put income protection in place, do I need both?

      Yes you do need both, income protection meets your everyday on-going costs, where as critical illness cover will provide
      you for unforeseen costs e.g. special medical attention, domestic adjustments, reduction of debt levels etc.

    • What does it cover?

      A broad range of critical illnesses that are covered under most plans, however a large percentage of claims come from
      stroke, malignant cancer or cardiac conditions, e.g. heart attack.

    • How would I cope if I suddenly fell ill or injured?

      Ask yourself the question, how would I cope financially if I suddenly fell sick or had an injury and I was unable to work…..

      How would you pay the bills, keep the business operating, and more importantly, look after your family?

      Our advisers can assist with a plan that is right for you, giving you the peace of mind you need.

  • Need Help?

    Our experienced team is ready to answer any questions you have.

      • Over 45 Years of Trust
        Australians have been trusting Citycover with their insurance needs since 1972.
      • 24/7 Emergency Claims Service
        We take the stress away, as we know claims don’t just occur between the hours of 8am to 5pm.
      • Member of Austbrokers
        Top 250 ASX-listed company, better wordings, better governance and better purchasing power.
  • Need to Claim?

    • Our claims process is seamless, market leading and hassle free. You can submit a claim 24/7 online, or alternatively you can phone us during business hours on (07) 3270 1500 or after hours on 0419-710-868. Your dedicated claims specialist will assist you with your claim from start to finish.

    • Find Out More
  • Our Team

    The knowledge and experience of Citycover’s amazing team is widely recognised. We are extremely passionate insurance professionals, who love what we do.

    • Mark Sandow

      Chief Executive Officer

      Stewart Harker


      Daneille Crawford

      Manager - Client Services

      Gayle Herriman

      Manager - Claims Services

      Kerrilyn Olver

      Claims Adviser

      David Kimber

      Senior Insurance Adviser

      Jonathan Hobson

      Senior Insurance Adviser

      Lynette Braddock

      Insurance Adviser

      Paul McGregor

      Insurance Adviser

      Tracy Livesey

      Insurance Adviser

      Liz Walker

      Insurance Adviser (AR 001256865)

      Paul Cotterill

      Insurance Adviser (AR 000442425)