Caravan & Trailer Insurance

Why is this cover important?
Whether you are retired or not, when you purchase a Caravan or Camper Trailer, you do this for a certain lifestyle and one which provides you with the freedom to travel just about anywhere without having to worry about expensive accommodation costs. It’s an investment which you would like to protect.

At Citycover we pride ourselves in providing the right advice to tailor your insurance needs. When it comes to protecting this investment, we pride ourselves on our professional claims service, should you happen to have a need to make a claim.

Policy Cover Can Include
It’s important to take out the right cover. Caravan policies can provide the following, but not limited to:
- Accidental Loss or Damage
  To your Caravan, Motorhome, or Trailer.
- New for Old Replacement
  Replacement to a condition substantially the same as when new.
- Annex Cover
  Cover available for loss or damage to a fitted Annex.
- Personal Items
  Limited contents cover up to $1000 available for loss or damage to personal items in the vehicle that are stolen, or damaged as a result of an accident.
- Emergency Accommodation
  Cover available in the event of a claim.
- Emergency Repairs
  Up to $1000 available.
- Temporary Replacement Cover
  In the event of a loss or damage and the Caravan or Motorhome becomes uninhabitable.
- Reasonable Towing and Storing Costs
  Reasonable costs to tow and store (if unable to be driven) following loss or damage.
- Legal Liability
  Legal liability cover of up to $20 million for damage to other people’s property, and their injury or death caused by your vehicle.
- Fusion / Motor Burnout
  Cover available on some policies.
- Flood / Storm Cover
  Comprehensive cover provides cover for Flood, Storm/Hail and Bushfire.

Why Us?
When you take out a tailored Caravan & Trailer policy with Citycover, you will immediately have access to professional and personalised service from our expert Claims team, who are available 24/7 in the event you have a claim.

Our qualified Insurance Advisers are also able to provide professional advice on all of your Insurance needs. We have access to several reputable Caravan insurers, so we can tailor the best policy to suit your needs.
- Easy Stress Free Claims Process: At Citycover we provide all our customers with a dedicated claims service, available 24/7 to assist with your claim.
- Superior Claims Service: As an Adviser, Citycover have priority to fast track our claims service in the event of an accident and/or weather event.

FAQs
Frequently Asked Questions for Caravan & Trailer Insurance.
- I found a really cheap quote online, why is it so cheap?
  Insurance is like any other product, you pay for what you get. There are many different insurers offering policies in different shapes and forms.
  
  Service is extremely important.
  
  This is the difference between a claim being paid out over night and a claim being paid out painstakingly over a year. Cheap premiums are on offer because costs are being cut elsewhere.
  
  Coverage is also extremely important.
  
  This is the difference between your claim being paid out or not paid out at all. Quite often, this results in financial burden in the long run.
- Can I obtain cover for my caravan if it is permanently located on-site?
  Yes – we will ask for onsite details of where the Caravan is located and the address will be noted on your policy schedule.
- Can I pay my premiums by the month?
  Yes. All insurance offered by Citycover can be paid by the month through premium funders. If you chose to use the premium funder’s service, your monthly instalments will be tax deductible.
- What type of cover is available for my caravan?
  All Caravan Insurance is based on Comprehensive cover. It also includes Camper Trailers, Horse Trailers and Trailers. The choice is yours as to whether you want to insure for Agreed Value or Market Value.
- Is cover available for anywhere in Australia?
  Yes – during our initial discussion with you, we will ask what sort of cover you require.
- Will flood cover be included?
  Flood cover can be included, however, the policy may exclude tidal wave and actions of the sea. We will fully discuss all of the cover options available during our initial discussions.
- How do I make a claim?
  As your Adviser, you will always contact Citycover in the first instance and we will guide you through the claims process as this can vary from insurer to insurer.

Need Help?
Our experienced team is ready to answer any questions you have.
- Over 45 Years of Trust
  Australians have been trusting Citycover with their insurance needs since 1972.
  
  24/7 Emergency Claims Service
  We take the stress away, as we know claims don’t just occur between the hours of 8am to 5pm.
  
  Member of Austbrokers
  Top 250 ASX-listed company, better wordings, better governance and better purchasing power.
- Speak to Us Get a Quote

Need to Claim?
- Our claims process is seamless, market leading and hassle free. You can submit a claim 24/7 online, or alternatively you can phone us during business hours on (07) 3270 1500 or after hours on 0419-710-868. Your dedicated claims specialist will assist you with your claim from start to finish.
- Find Out More

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Our Team
The knowledge and experience of Citycover’s amazing team is widely recognised. We are extremely passionate insurance professionals, who love what we do.
- Mark Sandow
  Managing Director
  Stewart Harker
  Director
  Daneille Crawford
  Head of Client Services
  David Kimber
  Senior Insurance Adviser
  Jonathan Hobson
  Senior Insurance Adviser
  Alanna Keleher
  Insurance Adviser
  Jake Nelson
  Insurance Adviser
  Lynette Braddock
  Insurance Adviser
  Paul McGregor
  Insurance Adviser
  Tracy Livesey
  Insurance Adviser
  Liz Walker
  Insurance Adviser (AR 001256865)
  Paul Cotterill
  Insurance Adviser (AR 000442425)
  Gayle Herriman
  Head of Claims Services