Why is this cover important?
Ensuring you, your loved ones, and your possessions are adequately protected when you travel is vital.
What would happen if you are far away from home, and an emergency occurred?
Will you be able to cover the costs of medical expenses – which in some cases could run into hundreds of thousands of dollars?
Would you be able to pay for emergency accommodation or repatriation back home?
Citycover can also provide Corporate Travel cover which is a great option for those who travel for business purposes. Corporate Travel policies can also extend to include all leisure travel.
Policy Cover Can Include
The Private Travel policy Citycover can arrange for you, can also include the following additional benefits:
Cancellation or Deferment Costs
Due to an unforeseen event.
Medical or Dental expenses
Unlimited medical, hospital and ambulance expenses you incur as a result of an illness, injury or death, including dental treatment.
Emergency Travel & Accommodation
Expenses incurred in the event something goes wrong and you need to change your travel plans.
Luggage & Personal Effects
Loss or damage to luggage and personal effects (including money).
Rental vehicle excess
If you have an accident whilst hiring a car on your holiday.
Evacuation and Repatriation
In the event you need to come home immediately after suffering an illness or injury.
Personal Liability cover
Legal liability cover of up to $5 million for damage to other people’s property, and their injury or death caused by you whilst you are travelling.
Snow Sports cover (optional)
Optional cover available including ski lift passes and ski run closure.
Cruise cover (optional)
Including catch up costs, hospital expenses and delays.
Other Key Features cover
The Citycover travel policy also contains many other key features. We will be happy to discuss all of these with you, and how they may make your journey less stressful.
Citycover have access to a large range of quality Insurers that specialize in Private Travel Insurance. We can assist you in tailoring an insurance solution to suit your needs.
Did You Know?
You can earn Qantas Frequent Flyer points!
^subject to terms and conditions
Current Qantas Frequent Flyer members can earn one point for every $2 spent on International Comprehensive, Annual Multi Trip, and Australian Comprehensive Insurance policies.
Make sure you provide us with your Frequent Flyer member number!
Frequently Asked Questions for Personal Travel Insurance.
I found a really cheap quote online, why is it so cheap?
Insurance is like any other product, you pay for what you get. There are many different insurers offering policies in different shapes and forms.
Service is extremely important.
This is the difference between a claim being paid out over night and a claim being paid out painstakingly over a year. Cheap premiums are on offer because costs are being cut elsewhere.
Coverage is also extremely important.
This is the difference between your claim being paid out or not paid out at all. Quite often, this results in financial burden in the long run.
What factors affect how the Premium is calculated?
Factors affecting Premium calculation include:
- The Length of your trip
- Any additional benefits you might need
- Existing medical conditions you might have
- Your Destination/s
- The travel plan chosen, including International, Budget, Annual Multi Trip and Australian.
When should I arrange cover?
You should arrange this policy as soon as you book your travel arrangements. This way you have protection in place against costs arising from unexpected cancellations.
What do I do if something happens to my family or I and we are overseas?
Citycover’s professional Claims team are available 24/7. In addition to this, the Insurers also provide advice and assistance in the event of a medical emergency.
We will ensure you have all of our contact details and those of the Insurer, including a copy of your Policy Schedule – before you travel.
How fast can a policy be arranged?
We can normally arrange a policy on the spot and once the premium has been paid, we can issue the Certificate of Insurance immediately.
I have a pre-existing medical condition. Can I still get cover?
We can often still arrange cover, however, it will depend on the type of condition, and its severity, as to the level of cover we can obtain.
We will ask you for details of any pre-existing conditions you or your family might have during our initial discussions. Then we will talk to the insurers on your behalf and negotiate the best outcome we can for you.
Need to Claim?
The knowledge and experience of Citycover’s amazing team is widely recognised. We are extremely passionate insurance professionals, who love what we do.
Head of Client Services
Head of Claims Services
Senior Insurance Adviser
Senior Insurance Adviser
Insurance Adviser (AR 001256865)
Insurance Adviser (AR 000442425)
- Leonie S
I have received excellent service from Citycover over several years and I appreciate their professional and personable support.
Thank you Citycover.
7th November, 2017